- To find another photograph of the same amount.
- To receive a Kakahuette gift cheque for the same amount.
Any products that are found to be broken will be replaced or refunded.
In the event that this occurs, please email us within 10 days of receipt of your order to receive the guarantee. We ask that you send photographs of the damaged goods, describing the default or damage in your communication to firstname.lastname@example.org. Once we approve the guarantee you can request a refund for the cost of that item, an immediate replacement be sent free of charge (excludes express delivery) or a credit note to the same value of the product(s).
For any questions, contact us:
- Email : email@example.com
- Instant Chat on the website.
- Business hours: Monday - Friday from 10am to 6pm (HKT).